Combine Slack, IBM Watson Assistant and FB Messenger
These allows customers to easily integrate AI conversation into their chat ecosystem.

These allows customers to easily integrate AI conversation into their chat ecosystem.
Combine Slack, IBM Watson Assistant and FB Messenger with Captivate. Over 15 million daily active users are now working on Slack Live Chat which means they can instantly expand it to support omnichannel live chat with IBM Watson and Microsoft bots. Customer Centre agents no longer have to move between a live chat solution and their internal collaboration system. Instead, they can bring customers closer and improve CX but having those chats right there in Slack. Slack is the original internal unified communications application and is favoured by tech organisations which makes it a natural fit for The Hub.
The Captivate Hub has its own fully configurable Web Widget which can be placed anywhere on your website. Colours and avatars can all be altered as well as the Title and Subtitle. The file and emoticons buttons as well as opening hours of the site can be changed.
Send instant messages to clients, users or channels in MS Teams. Efficiently manage your customer chats automatically.
The Captivate Hub Freemium offer. Unlimited use of all The Hub features for two weeks then permanent Freemium of up to 300 messages a month.