How To Combine Live Chat, Chatbots And Omnichannel
As more and more consumers shift their shopping habits to include online and mobile channels, retailers are looking for ways to provide a consistent and satisfying experience across all of these touchpoints. One way to do this is through omnichannel chat, which allows customers to communicate with a retailer through a variety of channels, including …
How To Combine Live Chat, Chatbots And Omnichannel Read More »