The Revolutionary Advantages of ChatGPT in Customer Service

The Revolutionary Advantages of ChatGPT in Customer Service

ChatGPT, a cutting-edge artificial intelligence language model developed by OpenAI, is transforming the landscape of customer service. Unlike traditional chatbots, ChatGPT’s advanced capabilities allow it to understand natural language and provide personalized and accurate responses, making it an indispensable asset for businesses seeking to improve their customer experience. Unlike previous chatbot technologies, which often required …

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Ai Stocks To Watch In 2023

AI Stocks To Watch In 2023 As the world continues to become more reliant on artificial intelligence (AI), investors are increasingly looking for the best opportunities to get involved in the industry. Here are a few stocks to watch in ’23. Investors should take note of the following stocks to watch in 2023 Microsoft Corporation: …

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Why not open up your internal collaboration tool to your customers so they can benefit from your most valuable asset, your people?

  Why don’t some companies just punch me in the face? It would be a better CX. We all know that sinking feeling when you accept that you have run out of road and you will have to contact some mega-organisation.  We are aware that the organisation has spent the last 10 years hiding its phone …

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How will ChatGPT affect the live chat industry

How Will ChatGPT Affect The Live Chat Industry

ChatGPT (short for “chat Generative Pre-training Transformer”) is a variant of the GPT language model, which was developed by OpenAI specifically for chat-based applications. As a language model, ChatGPT is able to generate human-like text and can be used to power a variety of chat-based applications such as chatbots, virtual assistants, and messaging platforms. The …

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Which WhatsApp Inbox?

With WhatsApp now having the largest share of any messaging app (over 2 billion users), companies all over the world are experiencing a similar issue – employees and customers are using WhatsApp as a communications channel outside of regular IT with negative effects in productivity and compliance. Businesses such as recruiters, realtors, brokers and travel …

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How chat and massaging will change in the next few years?

We’re using messaging apps more and more, from simple text-based services to chatbots. Thus, there is an explosion of messaging apps of all shapes and sizes. Messaging apps have overtaken social networks in monthly users, and the gap continues to grow. Businesses and companies are willing to integrate messaging options into their working platforms. In …

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instant-messaging-platform

Why companies are now thinking strategically about their instant messaging platform

Proper communications are is one of the most effective things for growing any company or business. And Instant Messaging is one of the most effective tools to progress any business’s communications, even in the workplace. Instant messaging offers convenience and a track record while being almost as quick as phone conversations. Also crucially, it’s asynchronous, …

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Integrating facebook messenger with slack and Ms Word

Integrating facebook messenger with slack and Ms Word

Today’s business environment requires chat-based collaboration software, whether you work remotely or in-house. Teams can access Slack and MS team online workspace through easy channel sharing, lightning-quick navigation, and easy integration with hundreds of apps. Imagine integrating Facebook messenger with your working platforms like slack and ms Word.  A work-focused version of Facebook recently merged …

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