About Us
Over these last years we kept running into problems associated with live chat and chatbot solutions. Complexities in setup, vendor lock-in, lack of channel support, bad bots, expensive and siloed live chat systems, and so on. So we built something to fix these, something to quickly and inexpensively ease the complexities of an organisation’s chat ecosystem. We call it The Captivate Hub and it exists to stop conversational dead ends.
Our Mission
To join the conversation between businesses and their customers to deliver an amazing customer experience.
The Solution
The Captivate Hub is a game changing platform that eliminates dead end conversations by removing barriers between customers & businesses.
The Captivate Hub
The Hub allows any combination of live chat, chatbot and channel from any vendor to coexist in the same organisation and across organisations. It also allows total analysis of all these conversations.